Need Help?

You can reach us through various channels, including email, phone, or our online chat support. Your questions matter to us, and we strive to provide prompt and informative responses to ensure your peace of mind. We value your trust in us and are committed to being your reliable source of assistance. Feel free to contact us anytime – we’re here to make your experience as smooth and enjoyable as possible.

Frequently Asked Questions​

You have questions and we have answers. You can also contact us, we’ll be happy to answer any of your inquiries.

Where can I get support?

If you ever find yourself with questions or concerns, don’t hesitate to reach out to us. Our dedicated team of experts is ready to assist you and provide the guidance you need. Whether it’s a specific inquiry about our services, a request for assistance, or simply seeking advice on a topic, we’re just a message away.

You can do this in a few ways! Simply email hradmin@pleuneservice.com and attach a copy of your resume or use our Contact Us feature found in various spots throughout our website.

We are open to serve your business Monday – Friday from 7:30am – 4:30pm. We also have on-call support outside of our normal operating hours.

You can place a service call by emailing dispatch@pleuneservice.com during normal business hours or call us at 616-243-5434. If you need emergency service after hours, please note that our email is not monitored. You can reach our on-call technician by calling 616-243-5434 or 1-800-447-6907 outside of our normal business hours.

Pleune Service Company is a commercial/industrial mechanical contractor and does not provide services for residential applications.

We have a variety of sales staff who are available to assist you! Use our Contact Us feature on our website and select the services you would like to be contacted on. You can always call us as well and we will get you connected with the right person.

I would like to thank you and all of the fine people that I have had the privilege working with over the years Pleune has been my favorite Company to work with again thank you so much.
Greg B Abe & Sons
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Yesterday Jordan and Tyler installed the new heat exchanger on our rooftop unit. I am very pleased with their service and representation of your company.
Larry B – Wyoming Park Bible Fellowship
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I just want to let know what a great installation crew you have they did an excellent job. Thanks Tad as well.
Dave S – Boys & Girls Club Seidman Center
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“Every time your company comes out they do such an AMAZING job. The work looks so good and we are so happy ”
Larry B – Wyoming Park Bible Fellowship
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I just wanted to let you know what a delight the majority of your staff have been during the construction of our engineering center. They have represented your company very well.
Sheri M – 21 st Century Plastics
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I would also like to pass along a compliment regarding Dimitry. He was hands down the best technician we have ever had. He was thorough, friendly, professional and communicated well.
Lisa B – Red Cedar Oncology I
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Greatly appreciated and Curtis does a pheno menal job here just so you are aware very pleased with his service and quick response.
Shane B – Kraft Heinz
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Rich Durbin does an amazing job at GR Christian Elementary. The boiler is tuned in and working so efficiently, it’s the best its been in 10 years. He also mentioned Ryan F does a great job as well.
Dave Z – Grand Rapids Christian Elementary
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I want you to kno w that Willie completed the work and did a fabulous job. His customer service was awesome – Pleune is very lucky to have him on your team!!!
Linda M – EG Workforce Solutions
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There’s a reason we call you folks. Exceptional service. Thank you!
Matthew V – GE Aerospace US
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When Tom Swanson found out it was Willie coming he commented on how much he loves “big Willie” lol, he said he has a great attitude is always professional with great customer service and a wealth of knowledge! Just wanted to pass this along.
Tom S – Gilson Graphics
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As your team wraps up the work on the HVAC, I want to send a thank you. From our perspective, everything this week went really smooth, and the team was great
Matthew S - Michigan Bankers Association
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We recently installed two Viessmann boilers, one at our elementary and one at our Middle School. Pleune Service did the install of both and it couldn't have gone better.”
David - Byron Center Middle School
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One other thing about Richard. Everytime he comes out, he is always very professional and thorough. It is a pleasure working with him, and he is a great representation of your Company.
Jeff - Xibitz
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“William is a man of few words, but he gets in and gets the job done and reports back. What a great guy”
Rita - Universal Traffic
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I also wanted to point out how incredible your employees and team are. I was particularly struck by how much each individual loved the company, the team and believed in your leadership and the leadership overall. It's not often you find a company that acts and operates as a family, and Pleune encapsulates that. It was a joy to witness! 
Leah - Michigan Chamber of Commerce
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I just wanted to thank Heather once again for all the help over the years, she's made these projects so easy and enjoyable.  And most of all, I’m glad I finally got to meet her this week; it’s always great to finally put a face to the person that you’ve spend so much time with that you feel you've known them forever!  Again, thanks to Heather for all the help and I wish her the best in all her endeavors!
Eric T Coca-Cola
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Hi, I just talked with Spencer. He’s back with a replacement motor and should have the unit working within the hour. Really appreciate Pleune’s service!
Blake R - TMC Furniture
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