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About Pleune Service Company

What started out as a growth strategy influenced the very structure of the company. Quite simply, every client speaks directly to an owner. This model of organization provides unparalleled levels of service, responsiveness, and accountability.

Exemplary customer service, at the highest levels, from every member of the organization has been the catalyst for the company’s growth and reputation as an industry leader. Pleune has added plumbing, piping, electrical and controls, as well as built a 10,000 sq ft fabrication center and an additional office in Lansing.

Today, Pleune Service Company is Grand Rapid’s and Lansing’s premier contractor of choice for mechanical services in Michigan. From new construction, renovation and expedited equipment replacement to ongoing maintenance and service.

1974

Starting With a Mission

In 1974, John Pleune started a company with a clear mission statement: to provide prompt, quality heating and cooling service to the commercial and industrial markets of West Michigan. He felt that dedication to that statement would, in and of itself, set his company apart from the competition. He was right.

1988

Evolution of a Service-Driven Company

In 1988, John Pleune decided to reward the dedication of his employees. He formed an Employee Stock Ownership Plan (ESOP) and 30% of Pleune Company stock was sold to the ESOP. Employees embraced the opportunity from the very beginning. This new employee ownership program was an evolution of the culture that John installed at the company’s inception. Every owner believes that customers are the lifeblood of the company. They treat all customers with integrity and respect, and provide those customers with quality workmanship and outstanding customer service.

2002

Fruition of a Dream – 100% Employee Owned

In 2002, John Pleune sold his remaining shares in Pleune Service Company to the ESOP. The company was now 100% employee owned. With this 100% ownership structure everyone at Pleune Service Company is an owner and has a personal stake in your satisfaction. They all work together as a team, encouraging one another to succeed, to be committed to quality, workmanship, and the Pleune values.

2009

Expansion – Opening the Lansing Business Office

In 2009, Pleune Service Company expanded its offices to include the Lansing location. This established an office to better serve our customers across the state.

2015

Dedication to Excellence and Learning

2017

ESOP Company of the Year

2024

50 Years Strong

1974

1988

2002

2009

2015

2017

2024

Affiliations

Philanthropy & Community Involvement

Pleune Service Company is 100% Employee owned. That means all the owners live right here in Michigan. We take being active in the communities we live in very seriously.

Pleune Service Company provides paid time off for volunteer opportunities, organized both by Pleune and as individuals, our employees are passionate about.

An Ongoing Paradigm

Today, the vision for Pleune Service Company is the same as when John Pleune opened the doors in 1974 – To provide prompt, quality heating and cooling service to the commercial and industrial markets of West and Mid-Michigan. However, now as a 100% employee owned company, you have that commitment guaranteed throughout the entire organization.

I would like to thank you and all of the fine people that I have had the privilege working with over the years Pleune has been my favorite Company to work with again thank you so much.
Greg B – Abe & Sons
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Yesterday Jordan and Tyler installed the new heat exchanger on our rooftop unit. I am very pleased with their service and representation of your company.
Larry B – Wyoming Park Bible Fellowship
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Every time your company comes out they do such an AMAZING job. The work looks so good and we are so happy
Larry B – Wyoming Park Bible Fellowship
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I just wanted to let you know what a delight the majority of your staff have been during the construction of our engineering center. They have represented your company very well.
Sheri M – 21 st Century Plastics
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I would also like to pass along a compliment regarding Dimitry. He was hands down the best technician we have ever had. He was thorough, friendly, professional and communicated well.
Lisa S – Red Cedar Oncology
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Greatly appreciated and Curtis does a phenomenal job here just so you are aware very pleased with his service and quick response.
Shane B – Kraft Heinz
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Rich Durbin does an amazing job at GR Christian Elementary. The boiler is tuned in and working so efficiently, it’s the best its been in 10 years. He also mentioned Ryan F does a great job as well.
Dave Z – Grand Rapids Christian Elementary
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I want you to know that Willie completed the work and did a fabulous job. His customer service was awesome – Pleune is very lucky to have him on your team!!!
Linda M – EG Workforce Solutions
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There’s a reason we call you folks. Exceptional service. Thank you!
Matthew V – GE Aerospace US
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When Tom Swanson found out it was Willie coming he commented on how much he loves “big Willie" Lol, he said he has a great attitude, is always professional with great customer service and a wealth of knowledge!
Tom S – Gilson Graphics
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As your team wraps up the work on the HVAC, I want to send a thank you. From our perspective, everything this week went really smooth, and the team was great.
Matthew S - Michigan Bankers Association
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